July 18, 2014
Retail banks, which have been wracked by scandals relating to PPI fraud, LIBOR rigging, unpopular bonus schemes and IT failures, need to think beyond upselling and cross-selling and consider how big data analytics can repair trust and improve the whole customer experience. In the article, Montetising Big Data in Retail Banks Starts with a Better Customer Experience, Davy Nys, VP of EMEA & APAC at Pentaho shares how retail banks can achieve the ‘Valhalla’ of customer value pricing (CVP), or maximising the total value of a customer to a bank throughout all interactions and transactions. He explains how big data integration and analytics supports CVP in five ways:
- Supporting a two-way, 360-degree view
- Lower costs
- Smarter offers
- Customer friendly fraud detection
- Measuring customer sentiment
Learn more about how to achieve the ‘Valhalla’ of CVP read the full article here and register/attend the live webinar featuring Forrester Analyst Martha Bennett on the topic: Making the Most of your Data in the Financial Sector on July 22nd at 11am GMT
February 8, 2012
I am very excited to share the news the Pentaho is cited as the only ‘Strong Performer’ in The Forrester Wave™: Enterprise Hadoop Solutions, Q1 2012 (February 2012).
The best way to summarize Pentaho’s position in the market is straight from the report by James G. Kobielus, Senior Analyst, Forrester Research:
“Pentaho is a strong performer with an impressive Hadoop data integration tool. Among data integration vendors that have added Hadoop functionality to their products over the past year, it has the richest functionality and the most extensive integration with open source Apache Hadoop.”
We believe that the inclusion of the Pentaho Kettle data integration product in the first Forrester Wave: Enterprise Hadoop Solutions report is a strong testimonial to Pentaho’s first mover status in this space. The scores awarded to Pentaho are a testimonial to the fact that Pentaho is helping companies operationalize Big Data by addressing critical pain points associated with Hadoop Data Integration and easy analysis of Big Data.
I encourage you to access the full report and see why Pentaho was named a strong performer and how we stack up against other vendors.
About the report
The Forrester Wave™: Enterprise Hadoop Solutions, Q1 2012 included 13 enterprise Hadoop solution providers in its assessment for its Enterprise Hadoop Solutions report. The firm examined past research and user needs assessment and conducted vendor and expert interviews in order to formulate a comprehensive set of 15 evaluation criteria, which Forrester grouped into the three high level buckets of current offering, strategy and market presence.