Finding Wheelchairs in 1s and 0s: The Power of Location in Data

March 22, 2012

RTLS (real time location systems) have long been embraced by retailers to monitor store foot traffic and secure merchandise. Today, hospitals are also making use of the technology. RTLS systems are used to track and identify the location and status of objects in real time, using sensors that monitor physical or environmental conditions, such as temperature, sound, vibration, pressure, or motion.

For healthcare providers RTLS means hard-dollar savings! With thousands of assets in constant motion each and every day, it becomes very difficult know what is used where, when, and why. These assets are core to providing care; therefore, dirty, in-use, or broken equipment can completely break the processes that take place in healthcare facilities. Simple activities like finding a piece of equipment can consume most of a caregiver’s time, slowing down patient flow, adding costs, and even impacting patient care.

How can a healthcare organization overcome this issue and put their location data into real use? —>By using powerful analytics. Let’s explore. There are two types of analytics:

1. Historical analysis. By understanding the actual utilization rates of equipment, hospitals can better estimate the inventory levels they need to have on hand, tailoring future purchases to maintain optimum inventory levels.

2. Real-time analysis. Monitoring the usage of equipment in real time and providing alerts when rental equipment is sitting idle, or when a piece of recalled piece of medical equipment enters a patient room,  or when par levels of clean and available equipment are not maintained, boosts the performance of the organization, improves staff efficiency, increases patient satisfaction, and improves patient safety and quality of care.

A great example of applied analytics in healthcare is what Intelligent InSites has implemented within their enterprise RTLS Asset Management software solution. Using this tool, some of their customers save up to $30,000 a month by monitoring real-time information on rental equipment and eliminating unnecessary expenses, such as paying for unused equipment. Intelligent InSites embeds Pentaho Business Analytics as part of their RTLS software solution. Their RTLS healthcare platform enables hospitals and healthcare facilities to analyze data from RTLS and RFID tags on medical equipment, such as wheelchairs or IV infusion pumps, gaining visibility into the location or status of these assets, identifying operational bottlenecks, and ultimately improving their patients’ safety and satisfaction.

Great use case, great story! But what are some things to look for when you are searching for business analytics software?

1. Big Data Support. Sensor and wireless data are considered new and emerging sources of information. Data feeds from RFID/RTLS tags are typically stored in a NoSQL database, such as Hadoop HBase, MongoDB, CouchDB and XML data stores. While transactional sources, such as point-of-sales data, will continue to use relational data formats, the value of an analytics platform lies in the visibility that it provides across all sources of data, comparing and contrasting one data set to the other.  Be sure to look for a business analytics solution that has a broad spectrum of data source connectivity, including both un-structured and structured data sets.

2. Embedded Analytics. Aberdeen research shows that the greatest benefit of business intelligence lies in the value of embedded analytics within an enterprise app. Rather than asking your end users—namely doctors, nurses, administrative staff, and knowledge workers—to switch back and forth between their business processes and the analytical application to drive insight, you can cut the latency and deliver analytics in real time.

A great example of this is Intelligent InSites’ embedded analytics from Pentaho that provides data on asset locations, status, usage, utilization and availability, directly from the end user’s RTLS Asset Management application. At a glance, hospital staff can locate the nearest available wheelchair or stretcher, saving valuable time.

3. Power to the User. Given that most users in healthcare are doctors, nurses, and administrative staff, ease of use and an intuitive user interface is one of the most crucial selection criteria. These users should not only be able to easily read and understand packaged reports, but also have interactive design tools to build their own analysis and dashboards.

Selecting the right Business Analytics software for your location data requires some level of due diligence. Know that you are not alone: location-based intelligence and analysis is applied across all types of industries. Whether you are a retailer looking to understand your customer preferences, a hospital tracking your equipment and resources, or even a horse race sponsor connecting your race track data to betting shops and TV screens, analyzing real-time location data unlocks immediate value.

What location data are you analyzing? Drop me a comment.

Farnaz Erfan
Product Marketing
Pentaho


What do OEMs and Healthcare have in common?

November 28, 2011

What do OEMs and Healthcare have in common? This week, Pentaho is hosting exciting webinars featuring both topics. Attend both events from the convenience of your desk.

OEM Webinar – Wednesday, November 30th

Companies interested in embedding powerful analytics into their solution should make sure to register for a webinar exclusively for OEMs: Pentaho BI Server Content Integration. On Wednesday, November 30th, Anthony de Shazor, Enterprise Architect and VP of OEM Development Services, will explore the various strategies of exposing existing Pentaho reports and Analyzer reports in partner applications through lightweight integration technologies including HTTP and AJAX.

This is part of the exclusive OEM Tech Series. You can watch past OEM focused webinars here:

Healthcare Webinar – Thursday, December 1st

Rather than tell you the benefits of Pentaho Business Analytics for healthcare companies, we invited one of our customers to share their experience. St. Antonius Hospital is a leading clinical training hospital in the Netherlands with six outpatient locations servicing over 547,200 inpatients and 50,000 outpatients a year. Like many healthcare organizations, St. Antonius Hospital was faced with the challenge of improving patient care while reducing operating costs and complying with new government reporting standards, all the while lacking sufficient data analysis capabilities and a central data warehouse.

Attend the webinar on Thursday, December 1st to learn how St. Antonius used Pentaho to put business intelligence into the hands of doctors and administrators, enabling them to make better decisions that helped reduced emergency room turnaround times, streamlined operating room processes and improved preventive care.

Register now for these helpful webinars.


Customer Success with Pentaho: Cinca

November 10, 2011

Business analytics are very valuable in higher education due to the volume and range of decisions, with both political and financial impact, that universities need to make throughout the academic year related to things like student taxes, course offerings, building maintenance and human resources.

To address the specific needs of universities, Pentaho customer, Cineca, developed an integrated information system for higher education institutions, called U-GOV, which includes a business intelligence and analytics suite specifically designed for universities and called U-GOV Planning and Controlling. U-GOV Planning and Controlling consists of nine different integrated modules including accounting, human resources, research and student analytics, a planning and budgeting process, dashboards and key performance indicators, as well as best practices adapted to the university environment. Thirty universities currently use the software.

To make the system more sustainable and easier to manage, Cineca decided to replace all proprietary business intelligence platforms (Microstrategy and Qliktech) and standardize on a single open source business analytics platform. After an in-depth evaluation by its research lab, Cineca chose Pentaho for its integration capabilities, meta data management, OLAP capabilities, cost, user functionality, service support and centralized product management. Currently, U-GOV Planning and Controlling is in its second phase of migration and the results have been so positive already that Cineca plans to offer it beyond Italy.

Nicola Bertazzoni, External Relations at Cineca said, “By embedding Pentaho Business Analytics, Cineca can provide its 30 U-GOV Planning and Controlling customers with much less complexity and more benefits. We can now deliver sophisticated views of operational data, in time, to support much sounder planning decisions. Embedding Pentaho has been such a success we are looking to expand our operations internationally.”

Read the full customer success story about Cineca embedding Pentaho Business Analytics.

Explore the benefits of embedding amazing analytics into your application.


No Two OEMs are the Same

August 29, 2011

At Pentaho we believe that no two OEMs are the same and they should not be serviced or supported as a typical support customer. To address this fact we established the Pentaho OEM Development Services Group so that we can enable everyone from emerging vendors to multi-billion dollar companies to experience rapid time-to-value as they deploy Pentaho BI technology to bring innovative, differentiated and low-cost applications to market.

Register for the OEM Tech Series Webinar
Wednesday, August 31st at 2:oo p.m. ET
Session 1: Architecture of the BI Server

Our OEM customers have chosen to embed Pentaho BI to bring innovative, differentiated and low-cost applications to market. Read their stories below. The new OEM Development Services Group will focus solely on the needs of these partners who are faced with unprecedented demand and sophisticated functionality requirements.

Marketo’s new web-based revenue performance management solutions embed functionality for slicing and dicing data and creating ad hoc reports and dashboards. Thanks to Pentaho’s services, Marketo brought its new product to market in just eight weeks; building it themselves would have taken three months with four full-time engineers. George Jaquette, SVP of Engineering at Marketo, explains,“We were looking to partner with a cloud-deployable, flexible BI technology provider. Pentaho helped us meet our goal of rapid time-to-market by delivering a feature-rich product in just eight weeks.”

IQNavigator, Inc., the leading SaaS provider of services procurement and extended workforce solutions, needed a solution showcasing their client-facing Business Intelligence capabilities with specific focus on information visualizations, on-demand dashboards and mobile access for their client base of global procurement executives managing billions of dollars of services spend. IQNavigator, winner of the 2011 Global Partner Award for Most Innovative Embedded Product, integrated Pentaho Analyzer in their SaaS platform and branded the robust features as Data Xplorer and Visual Xplorer, key elements of their Business Intelligence suite, IQNtelligence. Eric Cohen, Vice President, Business Intelligence at IQNavigator explains, “Our clients are responsible for understanding their large, global contingent workforce programs and depend on having the right information available, at the right time and in the right format to drive critical business decisions. Leveraging key technologies provided by Pentaho allows our clients simple and effective access to mountains of rich data supporting important hiring and sourcing strategies. When we showcased our Data Xplorer and Visual Xplorer reporting suites to our clients, they were very engaged and the demonstrations on the iPad left them ‘wowed’.”

CIPAL in Belgium, which serves the public sector, is particularly attracted to open source BI software for its flexibility, customizability and pricing model. According to Sven Meermans, Business Development Manager, CIPAL, “Pentaho BI’s affordable, open source technology was the best choice for our new white label Athena BI application, which runs on CIPAL’s delivery platform based on open standards, open infrastructure, and open communications. The benefits that the open source community provides, including its knowledge base and plug-ins combined with professional support Pentaho offers with its enterprise edition, enabled us to roll out our Athena BI pilot to four social welfare organizations in just four months.”

Don’t forget to register for the OEM tech series
The first webinar is Wednesday, August 31st at 2:oo p.m. ET


Follow

Get every new post delivered to your Inbox.

Join 97 other followers