Top 10 reasons behind Pentaho’s success

July 20, 2010

Today we announced our Q2 results. In summary Pentaho:

  • More than doubled new Enterprise Edition Subscriptions from Q2 2009 to Q2 2010.
  • Exceeded goals resulting in Q2 being the strongest quarter in company history and most successful for the 3rd quarter in a row.
  • Became the only vendor that lets customers choose the best way to access BI: on-site, in the cloud, or on the go using an iPad.
  • Led the industry with a series of market firsts including delivering on Agile BI.
  • Expanded globally, received many industry recognitions and added several stars to our executive bench.

How did this happen? Mostly because of our laser focus over the past 5 years to build the leading end-to-end open source BI offering. But if we really look closely over the last 12-18 months there are some clear signs pointing to our success (my top ten list):

Top 10 reasons behind Pentaho’s success:

1.     Customer Value – This is the top of my list. Recent analyst reports explain how we surpassed $2 billion mark during Q2 in terms of cumulative customer savings on business intelligence and data integration license and maintenance costs. In addition, ranked #1 in terms of value for price paid and quality of consulting services amongst all Emerging Vendors.

2.     Late 2008-Early 2009 Global Recession – this was completely out of our control but it helped us significantly by forcing companies to look for lower cost BI alternatives that could deliver the same or better results than the high priced mega-vendor BI offerings. Making #1 more attractive to companies worldwide.

3.     Agile BI – we announced our Agile BI initiative in Nov 2009 and received an enormous amount of press and positive reception from the community, partners, and customers. We’ve been showing previews and releasing RCs in Q1-Q2 2010 and put PDI 4.0 in GA at the end of Q2 2009.

4.     Active Community – A major contributing factor to our massive industry adoption is our growing number of developer stars (the Pentaho army) that continue to introduce Pentaho into new BI and data integration projects. Our community triples the amount of work of our QA team, contributes leading plug-ins like CDA and PAT, writes best-selling books about our technologies and self-organizes to spread the word.

5.    BI Suite 3.5 & 3.6 – 3.5 was a huge release for the company and helped boost adoption and sales in Q3-Q4 2009. This brought our reporting up to and beyond that of competitors. In Q2 2010 the Pentaho BI Suite 3.6 GA brought this to another level including enhancements and new functionality for enterprise security, content management and team development as well as the new Enterprise Edition Data integration Server.  The 3.6 GA also includes the new Agile BI integrated ETL, modeling and data visualization environment.

6.     Analyzer – the addition of Pentaho Analyzer to our product lineup in Sept-Oct 2009 was HUGE for our users – the best web-based query and reporting product on the market.

7.     Enterprise Edition 30-Day Free Evaluation – we started this “low-touch/hassle free” approach in March 2009 and it has eliminated the pains that companies used to have to go thru in order to evaluate software.

8.     Sales Leadership – Lars Nordwall officially took over Worldwide Sales in June 2009 and by a combination of building upon the existing talent and hiring great new team members, he has put together a world-class team and best practices in place.

9.     Big Data Analytics – we launched this in May 2010 and have received very strong support and interest in this area. We currently have a Pentaho-Hadoop beta program with over 40 participants. There is a large and unfulfilled requirement for Data Integration and Analytic solutions in this space.

10.   Whole Product & Team – #1-#9 wouldn’t work unless we had all of the key components necessary to succeed – doc, training, services, partners, finance, qa, dev, vibrant community, IT, happy customers and of course a sarcastic CTO ;-)

Thanks to the Pentaho team, community, partners and customers for this great momentum. Everyone should be extremely proud with the fact that we are making history in the BI market. We have a great foundation in which to continue this rapid growth, and with the right team and passion, we’ll push thru our next phase of growth over the next 6-12 months.

Quick story to end the note:  I was talking and white boarding with one of my sons a few weeks ago (yes, I whiteboard with my kids) and he was asking certain questions about our business (how do we make money, why are we different than our competitors, etc.) and I explained at a high level how we are basically “on par and in many cases better” than the Big Guys (IBM, ORCL, SAP) with regards to product, we provide superior support/services, yet we cost about 10% as much as they do. To which my son replied, “Then why doesn’t everyone buy our product?”  Exactly.

Richard
CEO, Pentaho


Is Excel costing you more than you think?

July 15, 2010

A recent trend we have noticed at Pentaho is that an increasing number of customers reaching out to us for their BI solution are using spreadmarts as the default reporting tool and rely heavily on Excel/spreadmarts for storing and gaining insight on their data.  Red Flag! Often overlooked are the many risks that these spreadmarts introduce to your decision making process.  While effective for displaying static data, Excel/spreadmarts are a poor substitute for modern business intelligence.

Last month, Pentaho hosted a webcast to answer the popular question, “How do you save money and time by replacing Excel/Spreadmarts?” The speakers featured experts Rick Sherman, co-author of the TDWI study, “Strategies for Managing Spreadmarts and Migrating to a Managed BI Environment” and Jake Cornelius, Director, Product Management at Pentaho. The attendance and response to the webcast was tremendous. If you missed this webcast, no worries, it is now on-demand to watch on your schedule. Here’s an inside look at some of the highlights:

  • You are not alone! The median company has 30 Spreadmarts. Average = 837!
  • The average costs of spreadmarts to an organization is $780,000 a year.
  • The benefits of allowing business users to use spreadmarts are that they already understand the tool and can do it without IT assistance.
  • The dangers associated with spreadmarts include lack of data consistency, audit trail and data governance as well as the productivity drain due to version control and inaccurate data – see screen shot below. (In this webcast learn how to mitigate this risk and successful strategies for reducing you companies dependency)
  • There is a solution, which allows you to see the difference a managed BI solution will make. In 3 days you can receive an initial proof of value using a set of your own data (check out the Pentaho 72 Hour Challenge).

These are just a few of the highlights from the webcast. To learn more about how to save money and better leverage your data to make smarter decisions watch the on-demand webcast, ‘Modern Cost-Effective BI Will Save your Firm Money and Time by Replacing Spreadmarts.

Watch more of Pentaho’s most popular Open Source BI webcasts on your schedule.

We are listening! This webcast was a suggestion from our customers. What other topics are you interested to learn about from Pentaho? Let us know in the comments section below or on Twitter – we are @Pentaho.


You can run but you can’t hide

May 18, 2010

Social media has changed the whole customer-vendor relationship. If our customers are not happy they have 100’s of ways to tell a lot of people. Vendors can run but they can’t hide.

Howard Dresner gets it. He tapped into the social media world to gather a sampling of over 450 business intelligence users to learn their real-world experiences with their vendors. He gathered their feedback in the new market study by Dresner Advisory Services, The Wisdom of Crowds Business Intelligence Market Study™. Here are a few of the highlights:

  • Pentaho, in the Emerging Vendor category, was ranked against six other vendors and received the top ranking in value for the price paid and quality of consulting services.
  • Pentaho is the clear leader in OSBI ranking above other OSBI vendors in every category.
  • Pentaho received the second highest marks overall among BI vendors.
  • 100 percent of responding customers recommended Pentaho.

Red Hat’s slogan comes to mind in this situation: “Truth Happens.” With the growth of social media you cannot hide if you have bad support or a crappy product – social media puts the power back into the users hands.

You can’t just say you are the best or largest – you have to be it. It is easy to throw around meaningless statistics about having “over 100,000 community members”, when the 100,000 merely visited a website or forge and registered to get community editions or view a forum. What is worse is when over 75% of these “community members” only visited that site one time and never returned. Making these grossly misleading claims is bad for commercial open source in general and horrible for the specific vendors.

Beyond the Wisdom of Crowds report, I wanted to point out a few other independent surveys out there to see the truth.

Open Source Solutions: Managing, Analyzing and Delivering Business Information
BeyeNETWORK Research Report by Mark Madsen

The End of Enterprise Software: Open Source Finds an Opening
By Wayne Eckerson, Director, TDWI Research

If you are interested to know what your peers are saying about Pentaho in The Wisdom of Crowds Business Intelligence Market Study™ the survey is available for download by visiting: http://www.pentaho.com/wisdom_of_crowds/

Richard


Q1 2010 full speed ahead

April 21, 2010

As Capt Morgan used to say “Damn the torpedoes, full speed ahead”. Pentaho is going full speed as evidenced by the press release we issued this morning giving the community  insight into the past quarter and the great momentum happening at Pentaho. Here are just a few highlights from the release:

  • Compared to Q1 2009, Pentaho had a 177 percent increase in new Enterprise Edition customers* including:
      – Auto-Wares
      - Ericsson
      - Experian
      - NTT
      - Postbank P.O.S.Transact GmbH
      - Toyota Kreditbank GmbH
  • 229 percent growth in total bookings from Q1 2009 to Q1 2010.
  • Finished Q1 2010 with the most successful quarter in company history for the second quarter in a row.
  • Record number of new OEM partners including MICROS Systems, Inc.
  • Best launch in company history introduction of the revolutionary Pentaho Data Integration 4.0.

I encourage you to read the full press release here, ‘Pentaho Soars with Second Straight Record Quarter

Get seated, strap yourself in, and enjoy the ride.

Richard

*This figure represents customers that have purchased an annual subscription to Pentaho Enterprise Edition products, not simply product downloads or the purchase of documentation, training or per-incident support.


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