The Diary of a Construction Manger in Love with His BI Tool

June 7, 2012

Hi, my name is Bob and I am a construction manager. I oversee all aspects of managing the operations of a construction project, including budgets, staffing, and the compliance of the entire construction project.

In 10+ years of my experience, I have never had a Business Intelligence (BI) tool. I had to create spreadsheets to track daily activities, calculate risks and build formulas to measure impact. Given the size of the projects I worked on, this was extremely complex.  As a result, I would spend a lot of my time putting out fires to problems that I knew could have been prevented if I had the right information.

Recently my company introduced BI to our team. Since I’m using BI for the first time, I decided to create an activity log similar to a diary of my project.

Let me share some highlights with you:

October 28, 2011

We are 4 weeks into the project. We have the crew working on the ground. The foundation is done. The structural engineer has finished his design. We are ready to roll.

January 11, 2012

This morning I received an alert about my Preventative vs. Corrective Maintenance. My monthly work mix by type looks like this: preventative 36%; repair 24%; rebuild 5%; and modify 35%. My preventative costs have gone down from an optimal 40% to 36% and my repair costs have increased correspondingly.

When I drilled down into the repairs, I see that we are responding to higher than normal number of heating and insulation work items. I am going to talk to Edward – my HVAC contractor – about it.

February 29, 2012

I have been monitoring our electrical work. Our average Cost per SQ Foot is 13% less than industry average. This is a breakthrough thanks to the changes I have made monitoring the project with BI and making data-driven decisions. It lets me monitor these costs on an ongoing basis, so I can take preventative actions to stay below industry average to protect our funding and even justify additional headcount.

March 16, 2012

Productivity Rate is one of my favorite indicators – because it truly provides me with real-time info about the performance of my team. On average, our productivity rate stays on optimal levels. However, the plumbing trade group’s actual cost is exceeding the estimated costs. This will affect my cost-to-complete and margins, as I have to pay overtime for this contractor.

But I don’t have to worry… my BI tool lets me drill into this indicator to see whether the reason is ‘labor’ or ‘supply’ related. Drill-thru was something a spreadsheet could never let me do.

March 30, 2012

Two weeks have passed since I shifted resources for plumbing. Our productivity rates have improved since then and the project is looking on time and on budget.

With 40 more days to go, I want to make sure we deliver on time and meet our SLA with the building owners. I see no bottlenecks. Cycle Times – the average time to complete an activity – shows me that we are actually 4 days ahead of the schedule.

May 21, 2012

I’m very happy to report that we are done with the construction. The ROI on this project was greater than we expected and my client is very happy. Next weekend is the Memorial Day weekend. I have the time and money I need to take a nice vacation with my wife and son.

-As told by Bob, a fictional construction manager.

Even though the story is fictional, it’s based on reality. Business users and project managers – such as facility managers, supply chain logistic specialists, even dairy farmers – use Pentaho business intelligence to make their jobs easier and to make smarter, data driven decisions – just like our fictional friend, Bob.

Who knew BI could be so handy for construction managers?

What is your secret BI story? Drop me a line.

- Farnaz Erfan, Product Marketing, Pentaho


IT needs vs. Business needs

March 22, 2011

Can Business and IT finally live in harmony when it comes to BI?

This is not a new concept or question. In fact, for the last several years pretty much all BI vendors claimed that they have solved the “Business and IT Collaboration” needs. Or, at least their marketing departments did!

To truly solve a problem, we must first fully understand it. In this case it is important to ask questions such as: Why is there a lack of collaboration between these two groups? What is so drastically different about these two groups that have forced such a gap between them?

The truth is that IT needs a central ownership to information to streamline processes and ensure sustainability, while business users want their own self-service and ownership to gain results faster. After all business users have become a lot more analysis and data savvy these days as compared to the past; so, an old-school approach of letting IT do the work and just being the consumers of canned reports doesn’t cut it anymore.

Perhaps this picture illustrates the differences more clearly.

As you can see, these two groups are clearly in conflict when it comes to how they like to manage their information. So, we ask: What will help these two groups to start working in harmony?

The truth is that it won’t happen… unless there is a ‘balance’ between their needs.

As much as business users want quick time to value out of their BI projects, one-off applications are not sustainable overtime. They become monsters that are too hard to keep up-to-date, considering all the changes that happen to business requirements over time. Sooner or later, business users will need to reach to their IT friends for help.

The ‘balance’ lies in letting the business users get fast time to value, but still building applications that are sustainable to change. We define this ‘balance’ with an Agile BI approach:

  • Quick prototyping and visualization of the results
  • Frequent iterations and reviews between business and IT users to ‘get it right’
  • Once the data is ‘fit-for-purpose’, providing self-service tools for business users to be self-sufficient in building their own reports, analysis, and dashboards
  • Having a strong ‘shared’ metadata foundation across the board to adjust to changes quickly and to scale up with cumulative iterations

So back to our point about collaboration between business and IT: It is possible? Yes. Does it happen because a set of ‘tools’ facilitate this collaboration? Not necessarily, but they can help. What is the secret ingredient then to ensure such collaboration occurs? Simple: This collaboration happens as long as these two groups need each other, and are working towards a set of common / balanced goals for their BI projects. Something that is only possible with an Agile BI approach.

For more information about this topic and to explore how Pentaho has made Agile BI possible, attend our upcoming webinar on How to Fast Track Your BI Projects with Agile BI and see for yourself how Pentaho customers have come to reap the value of their BI projects with Pentaho’s Agile BI initiative.

Farnaz Erfan
Product Marketing Manager
Pentaho Corporation


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