Happy Thanksgiving from Pentaho

November 27, 2013

To all of our readers in the US, we hope you have a Happy Thanksgiving and are enjoying some time off with friends and family.

In the spirit of Thanksgiving we want to say that we are thankful for our amazing community, customers, partners and colleagues. Happy Thanksgiving!

Visit our Facebook page to see photos from our Worksgiving potluck in the San Francisco office. Everyone brought in their famous Thanksgiving recipes such as Thai sesame chicken wings, spring rolls, jalapeno corn bread, lemon cream bars and of course a big turkey with stuffing.

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Click here to see more photos 


Pentaho wins Red Herring Global 100 Award

November 22, 2013

RH_global100Following Pentaho’s success this summer in winning the Red Herring North America competition, which recognizes the most promising private technology companies, Pentaho was invited to participate in this week’s Red Herring 2013 Top 100 Global event and award competition. And we’re pleased to announce that Pentaho won!

We’re honored to be recognized as a Red Herring 2013 Global Top 100 company!

Red Herring Global culminates a full year of work scouring the globe by the Red Herring editorial team and venture capitalists reviewing thousands of privately held companies in regional competitions around the world. The world’s top technology companies are selected based on financial performance, technology innovation and a variety of other metrics that have made the Red Herring Global 100 a mark of distinction for identifying the most promising private companies and entrepreneurs.

Pentaho was joined by a list of impressive company finalists for the Global 100 competition including Pentaho customers Spreadshirt GmbH and Active Broadband Networks (both ended up on the top 100 list as well – our heartfelt congratulations go out to these innovators!). Top private companies from the Red Herring’s Regional competitions in Europe, North America and Asia flew to the Red Herring Global forum in Los Angeles for the final competition on November 19 and 20.

Pentaho CEO, Quentin Gallivan, was asked to present at the forum, where he shared our point of view about how the big data and analytics markets are transforming, particularly with the need to easily blend big data with other data sources for better business insights. Quentin provided insights from our customer front lines about how Pentaho’s Big Data pilot projects are transitioning into widespread deployments with real business impact—with the most powerful insights coming from blending relational and big data sources.

The Red Herring Global forum concluded with an awards gala, where the 2013 Red Herring Global 100 companies were announced.

photo.JPGThis is great validation for Pentaho, as well as our customers, partners and community. Together we’re driving the future of analytics, and the Global 100 award provides a very solid foundation to build upon as we push the boundaries of Analytics with Storm, YARN, and predictive analytics in 2014.

Rosanne

Rosanne Saccone
Chief Marketing Officer
Pentaho


Amplify SaaS Apps by Tapping Diverse Data

November 14, 2013

How can analytics generate value in SaaS, CRM, HCM, and the proverbial “alphabet soup” of cloud applications?  Read below for the “cliff notes” from Pentaho’s recent webinar series on how vendors are leveraging analytics inside a variety of different SaaS (Software-as-a-service) apps. 

Pentaho just wrapped up several webinars with Montclare, a leading provider of SaaS advisory services, on how embedded analytics can benefit SaaS vendors in the Customer Success, Human Capital Management (HCM), and Customer Relationship Management (CRM) categories.  One clear trend was that thinking outside the box to incorporate new & novel data sources can create tremendous value for end users.  It’s not just about pretty visualizations and dashboards – it’s about insights that bubble up when diverse data is blended together.  We’ve broken out some webinar highlights below, and have also created a short summary video for each webinar – see links in each section.

Customer Success with Nick Mehta of Gainsight

Gainsight is a provider of customer success solutions.  CEO Nick Mehta stressed that before you can really build process around customer success, you need a data management strategy.  This means figuring out where crucial success information lives – whether in CRM, Product usage databases, customer surveys, billing systems, or other places.  It also means finding the right way to integrate this information and understanding the data granularity necessary for useful analytics (time frequency, aggregation, etc).

Gainsight’s “at a glance” view of customer base according to risk level (dot color), revenue (y axis), and time since they were signed (x axis)

Gainsight’s “at a glance” view of customer base according to risk level (dot color), revenue (y axis), and time since they were signed (x axis)

Big Data is one path for streamlining a data management approach.  Gainsight leverages a hierarchical infrastructure, where Hadoop serves as a high-volume raw data store, and NoSQL is used as an operational store for more summarized data, which then connects to a final end-user reporting layer.  Data and architecture innovation has allowed Gainsight to create an “at a glance” view of which customers may be at risk (see picture).  This resonates with an evolving trend where SaaS vendors are innovating via Big Data architectures to create more powerful, intelligent, & valuable apps for their customers.  The Customer Success video can be found here.

HCM with Janice D’Aloia of Mo’mix

Mo’mix is an IT software and services provider that embeds Pentaho Analytics in its Performance Center offering – which it launched to give customers a single view across a variety of enterprise data systems.  While self-service analytics and quick deployment helped drive the decision to partner with Pentaho, Mo’mix has really been able to generate value for customers by being able to connect to virtually any data source (ERP, HCM, niche sources, and more), bringing together an end-to-end view that’s accessible to all types of end users, from HR administrators up to the executive level.

Janice went over a few use cases where its clients improved HCM decision-making.  In one example, a client discovered that it was missing employee termination reasons in its source systems, and then was able to fix the discrepancy and track the relevant trends at a more granular to reduce voluntary terminations.  She also touched on retention use cases that focused on identifying high-performing and at-risk employees.  The HCM video can be found here.

CRM & Marketing with Montclare & Pentaho

In this presentation, Kevin Dobbs of Montclare shared some of the analytics-related trends driving CRM & Marketing application adoption – including demand for data insights on a variety of social media channels.  This was exemplified in the case of Paytronix, a Pentaho OEM partner that provides online loyalty solutions to restaurants.  As part of their deployment, Paytronix integrated social and mobile data sources, as well as Big Data technologies, to help clients optimize campaigns against end customer behavioral data more effectively.  At the same time, as they streamlined multi-source data for embedded analytics, Paytronix was also able to reduce ETL processing time by 80%, generating major operational benefits for customers.  The CRM & Marketing video can be found here.

These webinars highlight just a few examples of how application providers across the SaaS/software landscape are striving to deliver new data sources to their customers for additional analytics context and value.   You can access the full-length webinar videos here.  

Ben Hopkins
Product Marketing
Pentaho


Integration Solutions are Key in Unlocking Big Data Benefits

November 6, 2013

VR_HorizontalLogoWe’re tremendously excited that Ventana Research is launching a new benchmark research on Big Data Integration.  As it becomes clearer to the market that Big Data has huge potential to deliver business value, identifying the right tools & technologies to manage it in the context of specific organizational goals is crucial.  The new research aims to take a step forward in this realm, as it promises to take a hard look at current and planned Big Data deployments, honing in on the solutions for accessing and transforming Big Data in a variety of different technical architectures and business use cases. It should provide great insight into ways that organizations can “unlock” Big Data’s potential.  See the press release here – Ventana Research Launches Big Data Integration Benchmark Research

For further context, we recommend reading a recent blog post from Ventana’s VP & Research Director, Tony Consentino titled, Big Data and Analytics Helps Business Transform and Gain Competitive Advantage. Consentino highlights the broad applicability of Big Data solutions across industries to empower organizations in the face of accelerating changes in markets, operations, & customer preferences.  The blog also cites staffing and training as the two biggest challenges to Big Data analytics, which underlines the importance of the new benchmark research in helping businesses identify which integration approaches will help accelerate time to value through usability by the broadest base of team members.

If you are interested in learning more about or participating in this benchmark research visit ventanaresearch.com/BigDataIntegration. There are several incentives for qualified research participants such as a $5 Amazon.com gift certificate and a complementary report valued at $995 as well as access to a free educational webinar on best practices from the benchmark research.

Finally, the Ventana Research Innovation Summit is next week, November 11-12 in Chicago. Let us know if you will be attending as we would love to meet-up!

Ben Hopkins
Product Marketing


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